LAST REVISION: 11TH APRIL 2025

This Refund Policy applies to the “SUPER6” (hereinafter referred to as the “Application”, for the sake of brevity) being managed by “SUPER6 FANTASY SPORTS PRIVATE LIMITED” having Corporate Identification Number U62099GJ2025PTC159869 and having its place of business at “C – 1008, Rajyash Rise, Near Vishala Hotel, Near APMC Market, Sarkhej Road, Ahmedabad – 380 007, Gujarat, Republic of India” (hereinafter referred to as the “Company”, for the sake of brevity). The Company provides its users a platform to play the game of CRICKET PREDICTION, a Game of Skill which requires analytical skills and thorough research, with real money winnings and / or demo / practice game and other related services in relation thereto (hereinafter collectively referred to as the “Services”, for the sake of brevity).

Please read the contents of the “End User License Agreement”, the “Terms of Service Agreement” and the “Privacy Policy” carefully along with this Policy, as provided in the Application, before using the Application and before you create your in-game account in the Application.

By using the Application, you hereby agree to be bound by the terms as contained in this Policy, as may be modified from time to time. If you do not agree with the terms as mentioned under this Policy, you are hereby advised not to use the Application.

The Company hereby extends its thankfulness to all the users, of this Application, for subscribing to our Services.

The Company offers its Refund Policy on a case by case basis:

• a) Live Match Interruption: That the Company shall refund the participation amount into the respective “Deposit Account” under the in-game account in the event if any pool is suspended because of interruption in the live cricket match due to rains or any other natural calamity.
• b) Cancellation of a Pool: That the Company shall refund the participation amount into the respective “Deposit Account” under the in-game account in the event if any pool is interrupted prematurely due to a technical failure.
• c) Size of a Pool: That the Company shall refund the participation amount into the respective “Deposit Account” under the in- game account in the event if any pool is suspended in cases where the participating players, for that pool, are less than 30% (thirty percent) of its allocated size.
• d) Suspended in-game account: That the Company has a policy that the in-game account, once registered, would not be cancelled. However, in exceptional cases as mentioned under Clause 2(b) and / or Clause 4(i) and / or Clause 6(c) and / or Clause 7(g) and / or Clause 10(h) and / or Clause 13(b) and / or Clause 15(b) and / or Clause 16(a)(ii) and / or Clause 16(b) and / or Clause 18 of the Terms of Service Agreement, the Company shall suspend your in-game account and refund any payment being made by you subject to such terms as provided under the Terms of Service Agreement.
• e) Payment Gateway Error: That the Company shall refund the payment being made by you, if any, within the period of upto five (5) business working days when there is an error of the Payment Gateway; subject to the condition that the payment has been credited into the bank account of the Company.
• f) Erroneous Cash Debit: That in case of the erroneous cash debit from any in-game account, you are required to raise a complaint in this regard and thereby request for the refund within a period of seven (7) working days from such erroneous debit. The Company, whereby, shall process the refund within a subsequent period of five (5) business working days subject to the result of the investigation that it has been a genuine incident of erroneous cash debit.
• g) That the Company shall make the refund of any amount, as mentioned in the Policy, to your “Deposit Account” under your in-game account or your bank account provided at the time of registration, as the case may be, or on the latest financial instrument utilized for the credit of your in-game account.
• h) Debit of Promotional Bonus Amount: That the Company shall be at liberty to debit the promotional bonus amount, from your in-game account, in case such promotional bonus amount has not been utilized within the time period of 90 (Ninety) days from the day it was credited or till the discontinuation of the respective promotional activity; as the case may be. In such cases, the Company shall refuse to provide refund of such promotional bonus amount.
• i) That the Company reserves the right to refuse the refund request, if such a request is not in compliance with this Policy or any applicable laws.

If you have any queries or any additional queries or would like to raise a request for refund, please feel free to contact us at our customer support team or write to us following the procedure given in the “Contact Us” section of the Application.

You agree and acknowledge that the Company reserves the right to periodically review the Refund Policy from time to time and change the Refund Policy as may be considered appropriate, by the Company at its sole discretion, without any notice to you. Any changes to the Refund Policy shall be posted on the Application and the Company shall alert you to the effect that changes or revisions have been made by indicating on the top of this Policy the date it was last revised. The changed or revised Refund Policy shall be effective immediately after it is posted on this Application. Your use of the Application, following the posting of any such changes or of a revised Policy, shall constitute your acceptance of any such changes or revisions. The Company encourages you to refer this Policy whenever you visit the Application.